How to Update Your nGauge Firmware
NOTE: If the nGauge is currently running v120 or earlier, please contact us at support@e-motionproducts.com for specific instructions.

If your installed nGauge FW is v120 or later:

  1. Be sure you have the correct version of firmware to install on the nGauge:
     
    1. LUND customers: download the firmware from the LUND link on the support page.
    2. All others: download from the "non-LUND" link on the support page.
       
  2. Place firmware file onto your SD card, one of two ways:
     
    1. Via USB to nGauge connection:
      1. Connect nGague to PC via USB cable.
      2. Go to "Settings > USB SD" in your nGauge menus. nGauge should then be recognized as a drive by your PC.
      3. The file MUST be named "FIRMWARE-XXX.ng" where XXX denotes the version number (e.g. 178).
          Rename the file if and only if its name is incorrect. Do not append extra characters.
      4. Place the firmware file on the root of your SD Card.
          Older firmware files can stay. SD Root Directory
      5. Go to Step 3.
         
    2. Via SD Card inserted into PC (if you have a microSD adapter):
      1. Remove SD Card from nGauge and insert into appropriate adapter to connect to PC.
      2. The file MUST be named "FIRMWARE-XXX.ng" where XXX denotes the version number (e.g. 178).
          Rename the file if and only if its name is incorrect. Do not append extra characters.
      3. Place the firmware file on the root of your SD Card.
          Older firmware files can stay. SD Root Directory
      4. Remove the SD Card from your computer and insert it into your powered-down nGauge.
      5. Apply power to the nGauge.
      6. Go to Step 3.
         
  3. Update the firmware via "Diagnostics > Settings > Update from SD". Wait for process to complete.
     
  4. New FW version should be displayed in "Diagnostics > Settings > Device Info".
     
    1. If the update is unsuccessful or not found, repeat the procedure.
    2. If the repeat fails, contact support@e-motionproducts.com.

 

If you need any additional support, please email us at: support@e-motionproducts.com